NASPA Advisory Services provides full division-level external review services, including remote reviews, that can include the self-assessment process. We also conduct cluster-level (e.g., multiple units that have the same reporting line, such as a higher-level review of all the units under the purview of a dean/AVP for student engagement).
We work with the institution to determine the scope of the project and primary goals and develop a proposal to fit those needs. The review includes a document and data review. Whether in-person or remote, we work with the division to determine an appropriate interview schedule that includes division staff, students, and key partners outside the division (faculty, alumni, etc.).
The entirety of this process is guided by NASPA and led by the support of our fantastic senior-level reviewers. NASPA Advisory Services considers it essential that we match reviewers with the institutions we are reviewing, and we work with you to determine what criteria (i.e., experience at a four-year, public, urban institution) is most important in the identification of potential reviewers. For a standard division-level review, the final review team is composed of two senior-level student affairs officers from the reviewer pool and one NASPA professional staff member.
The outcome of a division-level review is a comprehensive report of findings, analysis, and recommendations (as well as the PRACTICES self-assessment reports, if applicable). Pricing is project-dependent with key factors being final scope, inclusion of the self-assessment (PRACTICES), and modality (on-site versus remote). The duration of a project from contract to deliverable is typically between four and five months depending on the final scope, timing of project, and availability of reviewers.